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As part of the CleanBC Better Homes and Home Renovation Rebate Program you can receive up to $100 per window or door (up to 20 windows per Tier) for replacing your current windows or exterior doors with program qualified products. This upgrade can count towards the Two Upgrade Bonus or the Home Energy Improvement Bonus.

Effective April 1, 2022, this rebate will not be available to customers in the City of Vancouver due to new municipal regulations for renovating homes. In the City of Vancouver, eligible windows/doors must be installed by March 31, 2022. Rebate applications must be submitted within six months of the invoice date.

Available Rebates

  • Tier 1 windows: $50 per window (maximum $1,000)
    • Tier 1 window rebates are not available in the City of Vancouver.
  • Tier 2 windows/doors: $100 per window or door (maximum $2,000)
    • Tier 2 window and door rebates are not available in the City of Vancouver.

Eligibility Requirements

  • Your upgrades must be installed by a licensed contractor with a valid BC business license for the trade applicable to the installation work. Self-installations are not eligible.
  • You must have a residential utility account with FortisBC, BC Hydro, or a municipal utility.
  • Your home must be primarily heated with:
    • Natural Gas or piped-propane supplied by FortisBC
    • Natural Gas supplied by Pacific Northern Gas
    • Electricity supplied by FortisBC, BC Hydro, or a municipal utility
    • Oil or propane not supplied by FortisBC
  • Premises primarily heated by wood or other solid fuels are not eligible.
  • When the home is heated with electricity supplied by BC Hydro, the home must meet a minimum electricity consumption. Use the BC Hydro Home Renovation Rebate program eligibility tool to determine whether your home meets the minimum electricity consumption rates.
  • You must live in an eligible home.
  • Home must be a year-round primary residence that is at least 12 months old.

Upgrade Requirements

  • The windows/doors must be replacing existing windows and/or doors in the building envelope. Windows installed in new rough openings are ineligible. Skylights are not eligible for the rebate.
  • To be eligible to receive Tier 1 and 2 rebates, the windows and doors must have a metric U-Factor, as indicated below. Consult with your contractor or installer to get the U-Factor or refer to the product labeling.
    • Tier 1 windows only: New windows must have a metric U-Factor between 1.23 and 1.40 (W/m2·K)
    • Tier 2 windows/doors: New windows/doors must have a metric U-Factor of 1.22 (W/m2·K) or lower.
  • Windows must be listed with one of the following certification bodies:
    • Canadian Standards Association (CSA)
    • Intertek Canada (Intertek)
    • Labtest Certification (LC)
    • QAI Laboratories (QAI)
    • Keystone Certification (KC)
    • National Fenestration Ratings Council (NFRC)
  • Doors must be listed with one of the following certifications or found on Natural Resource Canada’s Energy Star certified door lists:
    • Canadian Standards Association (CSA)
    • Intertek Canada (Intertek)
    • Labtest Certification (LC)
    • QAI Laboratories (QAI)
    • Keystone Certification (KC)
    • National Fenestration Ratings Council (NFRC)
  • A photo of a least one label showing one or more of the following: manufacturer model code/number, NRCan reference number or a certified products directory (CPD) number, plus a certified mark from the certifying body.

How to Apply

  1. Carefully read the Program Requirements and Additional Terms and Conditions to confirm your eligibility.
  2. Purchase eligible windows and have them installed by a licensed contractor.
  3. Once your upgrades are installed, complete the online application and upload all supporting documentation including copies of all receipts and invoices. See sample invoices.
      • Important Note: if you are submitting a bonus offer application that includes both a heat pump and a natural gas fireplace or natural gas hot water heater, use this online form.
    Utility After Upgrade

    Application Form

    BC Hydro Electricity (including New Westminster) Online Application
    FortisBC Electricity (including Grand Forks, Summerland, Penticton and Nelson Hydro) Online Application
    FortisBC Natural Gas or Propane Online Application
    PNG Natural Gas Online Application

Deadlines

  • The application form for individual upgrades must be submitted within 6 months of the invoice date of the upgrade.
  • The application form for the Two Upgrade Bonus must be submitted within 6 months of the second bonus-eligible upgrade. You must complete your second bonus-eligible upgrade within 18 months of the invoice date of the first bonus-eligible upgrade.
  • The application form for the Home Energy Improvement Bonus must be submitted within 6 months of the date of your post-upgrade EnerGuide home evaluation. You must complete your post-upgrade EnerGuide home evaluation within 18 months of your pre-upgrade EnerGuide home evaluation.

Other

 

Program Contact Information