Have questions? Using a screen reader or other assistive technologies? Call an Energy Coach at 1-844-881-9790

Energy Coach

Energy Coach services

The Energy Coach is a free coaching service for homeowners and commercial building owners and managers in British Columbia. Energy Coaches are trained energy efficiency specialists who provide building-science based information about the options and opportunities to improve the energy efficiency of your home or building. They are available to answer your questions at all stages of your energy improvement project. Energy Coach services are available for homeowners and commercial building owners or managers.

Important COVID-19 Update

Health and safety of our staff and community are our highest priority.  We have followed Provincial and Federal recommendations and made some temporary changes to enhance our staff and community’s health and safety during the COVID-19 pandemic.

As a temporary measure we encourage use of the online contact form below to submit your questions. An energy coach will respond as soon as possible.  Phone inquiries may take longer to receive a response.

Energy Coach services include:

  • Access to Energy Coaches via a toll-free hotline and e-mail
  • Information and general advice about energy efficiency upgrades and rebates
  • If needed, directing you to appropriate program representatives

Regular Hours:
Monday-Friday: 9:00am – 5:00pm
Closed on Saturday, Sunday, and Statutory Holidays.


Toll free: 1-844-881-9790
Greater Victoria: 250-412-0489



Your information is being collected, used, and disclosed in order to provide you with energy efficiency information and to administer coaching services in accordance with the BC Freedom of Information and Protection of Privacy Act (FOIPPA) and the BC Personal Information Protection Act (PIPA) and the CleanBC Better Homes website and Energy Coach Terms of Use. If you have questions please ask for the CleanBC Privacy Officer through any of the channels listed on this page (phone and webform).