Dual Fuel Ducted Heat Pump Rebate

In order to qualify for this rebate, all of the following requirements must be met. Please read them carefully. Contact an Energy Coach if you have questions.

Requirements for the home

You must live in an eligible home:

• The home must be a year-round primary residence that is at least 12 months old.
• You must have a residential utility account with FortisBC, or BC Hydro.
• The home must be one of the following types:
  • Single family home (detached dwelling)
  • Secondary suite in a single-family home (detached dwelling), with its own separate utility meter
  • Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed
  • Duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner.  Utility accounts in the name of a strata corporation are not eligible.
• Your home must be primarily heated with:
  • Natural Gas or piped-propane supplied by FortisBC

Requirements for your contractor

The new dual fuel heating system must be installed:

• By a Home Performance Contractor Network (HPCN) member to be eligible for rebates. To identify contractors in your region, use the Find a Contractor search tool. Self-installations are not eligible.
  • Contractors interested in becoming registered in to become a HPCN member can register at homeperformance.ca/contractornetwork.
• In accordance with the Heat Pump Best Practices Guide for Existing Homes [2.3MB PDF]

Requirements for the upgrade

The new heat pump must:

• Replace the existing primary heating system.
• Be sized to function as the primary heating system of the home.
• Have a minimum capacity of 12,000 BTU (1 ton).
• Serve a main living area (e.g. family room, living room, or open-concept kitchen-living room).
• Have an AHRI certified reference number that references all components of the heat pump.
  • The AHRI certified reference number for dual fuel ducted heat pumps must show the outdoor unit, indoor unit and furnace.
• Be listed as a qualified system on the Qualified Heat Pump Product List.
• Have the thermostat, outdoor temperature switch-over control or equipment control board set to the following temperatures for the life of the system:
  • Vancouver Island and Lower Mainland: 5°C or lower
  • Southern Interior and Northern BC: 2°C or lower
• Be sized to ensure that it has the capacity to meet the heat demand at or below the required temperature set points.
• Be installed in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes [2.3MB PDF].
• A heat load calculation is required and must be submitted to access the rebate, see What are the load calculation requirements for heat pumps?

Requirements for the equipment being replaced

• Your home must have had a natural gas or propane furnace as the primary heating system for at least 12 consecutive months. This may be confirmed by reviewing your utility billing history.
  • Dual fuel rebates are not available for replacing an electrical or wood heating system.
  • Boilers are not eligible for a dual fuel ducted central heat pump rebate.
• FortisBC customers only: The dual fuel heating system must be replacing an existing gas or propane furnace that is at least 10 years old.