Energy Savings Program heat pump water heater rebates

Rebate amount

Learn more about the three income levels that are eligible for rebates.

Related rebates

Check out other available rebates for the Energy Savings Program at betterhomesbc.ca/energy-savings-program.

Eligibility requirements

In order to qualify for this rebate, all of the following requirements must be met. Please read them carefully. Contact an Energy Savings Program Specialist if you have questions.

Income qualification requirements

Rebate coverage is based on the combined income of all adults in your home and how many people live in your home, including adults and children.

Heat pump hot water heater upgrades for homes with current wood or electric water heating are only eligible for participants who are registered and approved as income level 1 or 2 in the CleanBC Better Homes Energy Savings Program.

Learn more about the three income levels that are eligible for rebates.

Requirements for the home

You must live in an eligible home:

• The property must be a year-round primary residence, that is at least 12 months old.
• For participants registering in the program as income levels 1 or 2, the property must have a total assessed value at or under $1,230,000 in the BC Assessment listing for the address of the applicant’s home in the year of program registration.
• If a household meets the income threshold of any of the levels in the table above, but the home is valued at or higher than the property value of $1,230,000, they will be approved as an income level 3 participant.
• You must have a residential utility account with FortisBC, BC Hydro, or a municipal utility.
• You must pay your own energy utility bills. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation or landlord are not eligible.
• The home must be one of the following types of residential buildings:
  • Single-family home (detached dwelling).
  • Secondary suite in a single-family home (detached dwelling), with its own separate utility meter.
  • Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed.
  • Duplex, triplex, 4-5 unit multiplex, row home or side-by-side townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner. Utility accounts in the name of a strata corporation are not eligible.
  • See rebates for condos, apartments and other multi-unit buildings.
• If you currently rent your home, you will need a landlord consent form [318KB PDF] to accompany your application.
• You must pre-register and receive an eligibility code before completing the upgrade.
• The home must be primarily heated by one of the following:
  • natural gas, propane or oil
  • electricity (hard-wired electric heating systems such as electric baseboards, radiant ceilings, radiant floors, or forced-air furnace/boiler).
  • wood or other solid fuels.

Requirements for your contractor

The new heat pump water heater must be installed:

• By a program registered contractor who is approved to install home upgrades for the CleanBC Energy Savings Program, for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor).

Requirements for the upgrade

• You must pre-register and receive an eligibility code before completing the upgrade.
• The new heat pump water heater must:
  • Be listed as Tier 2, 3 or 4 on NEEA’s Advanced Water Heater Specification Qualified Products List for Heat Pump Water Heaters [PDF].

Deadlines

The application and supporting documentation must be submitted by the program registered contractor within six (6) months of the invoice date.

How to apply

Before you begin

1. Confirm eligibility by reviewing the Rebate Eligibility Requirements [468KB PDF], Participant Terms and Conditions [147KB PDF], and Contractor Terms and Conditions [216KB PDF].
2. Complete the program’s pre-screen and pre-registration to determine your eligibility through the CleanBC Energy Savings Program participant portal. Once confirmed you will receive an eligibility code and opportunities report, outlining your suggested upgrades. You can also make an appointment with an Energy Savings Program Specialist for pre-registration assistance or support to identify the best upgrades for your home.
3. Customer must choose an program registered contractor to complete the upgrade.
   • Contractors interested in becoming registered in the Energy Savings Program can contact ESPcontractorsupport​@clearesult​.com or visit the contractor portal.
4. After completing the upgrade, contractor will submit the rebate application and deduct the rebate from the final cost of the upgrade.