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PNG Dual Fuel Ducted Heat Pump Rebate
Pacific Northern Gas (PNG) is offering a $2,500 top-up rebate to CleanBC Better Homes and Home Renovation Rebate Program or Better Homes Energy Savings Program participants. There is an additional rebate of $1,000 available to customers who replace their furnace with an ENERGY STAR® natural gas furnace as a part of their heat pump installation.
A dual fuel ducted heat pump combines a heat pump and a natural gas or propane furnace for back up heating, distributing heat and cooling through ductwork connected to vents in each room. During mild temperatures, the heat pump operates as the primary space heating device. When the outside temperature drops below a set temperature, the heat pump shuts off and heating is provided by a natural gas or propane furnace.
Using a dual-fuel space heating system offers efficient and reliable heating even in the coldest of temperatures and provides cooling during the warm summer months. A dual fuel space heating system offers significant natural gas savings and greenhouse gas emission reductions.
Overview
Rebate Amount:
Up to $3,500
Who Can Apply:
B.C. citizens who live in an eligible home and have residential electric utility accounts with BC Hydro and a residential natural gas or propane account with PNG
Deadline:
Application must be submitted within 6 months of the invoice date
Qualifying Products:
You must fulfill the eligibility requirements of:
Funding Provided By:
Pacific Northern Gas Ltd.
*In order to receive an additional incentive of up to $1,000, the furnace must be a high efficiency furnace having a thermal efficiency of 95% or greater. The furnace must be ENERGY STAR® certified and be listed on the AHRI certified reference number that references the outdoor unit and the indoor unit(s) or the heat pump, and the furnace model number of the heating system installed.
Rebate Amount
Requirements |
Primary fuel before upgrade |
Rebate |
| Meet the eligibility criteria of PNG’s program’s terms and conditions [185KB PDF] | Fossil fuel (natural gas or propane) | $2,500 |
| Purchase and installation of a high efficiency furnace having a thermal efficiency of 95% or greater. The furnace must be ENERGY STAR® certified and be listed on AHRI certified reference number that references the outdoor unit and the indoor unit(s) or the heat pump, and the furnace model number. | Fossil fuel (natural gas or propane) | $1,000 |
Eligibility Requirements
Requirements for the home
You must live in an eligible home:
- The home must be a year-round primary residence that is at least 12 months old.
- You must have a residential utility account with PNG and BC Hydro.
- The home must be one of the following types:
- Single family home (detached dwelling)
- Secondary suite in a single-family home (detached dwelling), with its own separate utility meter
- Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed
- Duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner. Utility accounts in the name of a strata corporation are not eligible.
- Your home must be primarily heated with:
- Natural gas or piped propane supplied by PNG
Requirements for your contractor
The new heat pump must be installed:
- By a licensed Technical Safety BC contractor with a GST number and a valid B.C. business license for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor). Self-installations are not eligible, and
- In accordance with the Heat Pump Best Practices Guide for Existing Homes [2.3MB PDF], and
- By a Home Performance Contractor Network (HPCN) member for your heat pump installation to be eligible for heat pump rebates. If your installation invoice is dated before July 1, 2022, this requirement does not apply. To identify contractors in your region, use the Find a Contractor search tool.
- Contractors interested in becoming registered in to become a HPCN member can register at homeperformance.ca/contractornetwork.
Requirements for installation
You must fulfill the eligibility requirements of:
Deadlines
The application must be submitted within 6 months of the invoice date of the upgrade.
This program is effective September 1, 2023, and ends on the date on which funding available for the program has been fully allocated.
How to Apply
Before you begin
- Carefully read the Program Requirements [221KB PDF] and Additional Terms and Conditions [91KB PDF] to confirm your eligibility.
- Purchase an eligible heat pump and have it installed by a licensed contractor.
- Once your upgrades are installed, complete the online application and upload all supporting documentation including copies of all receipts and invoices. See sample invoices.
| I am… | Apply Here |
|---|---|
|
A Pacific Northern Gas residential customer or tank propane customer |
BC Hydro online application |
Who to Contact
Questions about the rebate?
For more information call PNG toll free at 1-800-667-2297 or email PNG at savingenergy@png.ca.
Questions about your application?
For more information call PNG toll free at 1-800-667-2297 or email PNG at savingenergy@png.ca
Please send completed applications to:
residentialrebates@png.ca
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