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FortisBC is offering a $5,000 rebate to income-qualified customers who upgrade their primary electric space heating system, such as baseboards or an electric furnace, to an eligible air source heat pump.

Available Rebates

To access a rebate the installed system must meet the following performance requirements:




Ductless mini-split heat pump $5,000
  • minimum Heating Seasonal Performance Factor (HSPF) of 10.00
  • minimum Seasonal Energy Efficiency Ratio (SEER) of ≥ 16
  • with variable speed compressor
  • have an Air Conditioning, Heating & Refrigeration Institute (AHRI) certified reference number noting all components
Ductless multi-split heat pump $5,000
  • minimum HSPF of 9.30
  • minimum SEER of 16
  • with variable speed compressor
  • have an AHRI certified reference number noting all components
  • Note: products with a maximum static pressure of less than 0.6” Water
Central ducted heat pump (Tier 1) $5,000
  • minimum HSPF of 8.50
  • minimum SEER of 15
  • have an AHRI certified reference number noting all components
Central ducted heat pump (Tier 2) $5,000
  • minimum HSPF of 9.30
  • minimum SEER of 16
  • with variable speed compressor
  • have an AHRI certified reference number noting all components

Eligibility Requirements

  • You must be a residential FortisBC or municipal electricity customer of Grand Forks, Penticton, Summerland or Nelson Hydro with only one active residential electricity account, upgrading the heating system at your primary residence.
  • You must meet income-qualified requirements and proof of income is required. Visit this page for full income eligibility details. Total household income includes the combined income of all members of the household over the age of 18.
  • The heat pump must be replacing an existing hard-wired electric heating system such as electric baseboards, radiant ceiling, radiant floors or a forced-air furnace. Back-up space heating systems must also be electric. Emergency replacements of broken electrical systems are not eligible. Replacing an existing heat pump or adding a head to an existing one is not eligible.
  • The home must be a year-round primary residence that is at least 10 years old, no larger than 3,500 square feet and be one of the following: single-family; duplex; triplex; row home; townhouse or manufactured/mobile home on a permanent foundation.
  • The new heat pump must be sufficiently sized to function as the primary heating system for the home.
    • For ductless systems, one indoor unit (head) must serve a main living area of the premises, including a family room, living room or open-concept kitchen/living room.
  • The heat pump must be installed by a licensed contractor with a GST number and a valid BC business license for the trade applicable to the upgrade being installed (e.g. heat pumps must be installed by a licensed heating and cooling contractor). Note: as of July 1, 2022, all air source heat pump installations must be completed by a Home Performance Contractor Network (HPCN) member.* Search for an HPCN member in your area or find one on this list.
  • Eligible heat pumps must be installed in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes.

*Applicable to invoices dated on or after July 1, 2022.

How to Apply

  1. If you wish, request a pre-qualification code. This will help the contractor installing your system know what rebates you’re eligible for.
  2. Review the terms and conditions.
  3. Apply online within one year of the installation date along with the following information:
    • your FortisBC electricity account number or municipal electricity account number from Grand Forks, Penticton, Summerland or Nelson Hydro
    • your email
    • your proof of income
    • a scanned copy of your paid invoice showing the details of all work (see sample invoice) performed including:
      • purchase date
      • make and model number
      • installation permit number
      • the heating contractor’s Technical Safety BC licence number
      • AHRI reference number or copy of AHRI certificate
      • number of tons
      • indication that a variable speed compressor has been installed (required for mini-split, multi-split and central, tier 2)


  • You must submit your application within 1 year of the installation date.


  • Check out our rebate search toolfor other energy efficiency upgrades rebates.
  • Did you see a building science or energy efficiency term you did not understand? Check out our glossary.
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