Energy Savings Program heat pump water heater rebates

A heat pump water heater is the most efficient way to heat hot water with electricity and is the most climate-friendly form of water heating available in B.C. The CleanBC Better Homes Energy Savings Program is offering a rebate up to $3,500 for upgrading your water heater to a heat pump water heater.

Energy Savings Program heat pump water heater rebates

Overview

Rebate amount

Up to $3,500

Who can apply

B.C. citizens who live in an eligible home, meet income qualification requirements, and have residential utility accounts with BC Hydro, FortisBC, or municipal utility

Deadline

The application and supporting documentation must be submitted by the program registered contractor within six (6) months of the invoice date

Qualifying products

Upgrades must be installed by an program registered contractor and be on the qualified product list (Tier 2, 3, or 4)

Funding provided by

The Province of British Columbia

For assistance with this program, contact an Energy Saving Program Energy Coach by email at IncomeQualified@betterhomesbc.ca or by phone at 1-833-856-0333.

Rebate amount

Learn more about the three income levels that are eligible for rebates.

Homes converting from natural gas, propane or oil

Income level

Rebate maximum

Heat pump water heater
Must be on the qualified product list (Tier 2, 3, or 4)
Income level 1 95% of eligible upgrade costs, up to a maximum of $3,500 per home
Income level 2 60% of eligible upgrade costs, up to a maximum of $3,500 per home
Income level 3 N/A

 

Homes converting from electricity, wood or solid fuels

Income level

Rebate maximum

Heat pump water heater
Must be on the qualified product list (Tier 2, 3, or 4)
Income level 1 95% of eligible upgrade costs, up to a maximum of $3,500 per home
Income level 2 60% of eligible upgrade costs, up to a maximum of $3,500 per home
Income level 3 N/A
Energy Savings Program rebates cannot be combined with rebates from the CleanBC Better Homes and Home Renovation Rebate Program or other provincial or utility offers for the same upgrade.

 

Related rebates

Check out other available rebates for the Energy Savings Program at betterhomesbc.ca/energy-savings-program.

Eligibility requirements

In order to qualify for this rebate, all of the following requirements must be met. Please read them carefully. Contact an Energy Savings Program Coach if you have questions.

 

Income qualification requirements

Rebate coverage is based on the combined income of all adults in your home and how many people live in your home, including adults and children.

Heat pump hot water heater upgrades are only eligible for participants who are registered and approved as income level 1 or 2 in the CleanBC Better Homes Energy Savings Program.

Learn more about the three income levels that are eligible for rebates.

 

Requirements for the home

You must live in an eligible home:

  • The property must be a year-round primary residence, that is at least 12 months old.
  • For participants registering in the program as income levels 1 or 2, the property must have a total assessed value at or under $1,230,000 in the BC Assessment listing for the address of the applicant’s home in the year of program registration.
  • If a household meets the income threshold of any of the levels in the table above, but the home is valued at or higher than the property value of $1,230,000, they will be approved as an income level 3 participant.
  • You must have a residential utility account with FortisBC, BC Hydro, or a municipal utility.
  • You must pay your own energy utility bills. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation or landlord are not eligible.
  • The home must be one of the following types of residential buildings:
    • Single-family home (detached dwelling).
    • Secondary suite in a single-family home (detached dwelling), with its own separate utility meter.
    • Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed.
    • Duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner. Utility accounts in the name of a strata corporation are not eligible.
  • If you currently rent your home, you will need a landlord consent form to accompany your application.
  • You must pre-register and receive an eligibility code before completing the upgrade.
  • The home must be primarily heated by one of the following:
    • natural gas, propane or oil
    • electricity (hard-wired electric heating systems such as electric baseboards, radiant ceilings, radiant floors, or forced-air furnace/boiler).
    • wood or other solid fuels.

 

Requirements for your contractor

The new windows and doors must be installed:

  • By a program registered contractor who is approved to install home upgrades for the CleanBC Energy Savings Program, for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor).

 

Requirements for the upgrade

 

View sample invoices

See below for sample invoices

Deadlines

The application and supporting documentation must be submitted by the program registered contractor within six (6) months of the invoice date.

How to apply

Before you begin

  1. Confirm eligibility by reviewing the Rebate Eligibility RequirementsParticipant Terms and Conditions, and Contractor Terms and Conditions.
  2. Complete the program’s pre-screen and pre-registration to determine your eligibility through the CleanBC Energy Savings Program participant portal. Once confirmed you will receive an eligibility code and opportunities report, outlining your suggested upgrades. You can also make an appointment with an Energy Savings Program coach or schedule a virtual assessment for pre-registration assistance or support to identify the best upgrades for your home.
  3. Customer must choose an program registered contractor to complete the upgrade.
  4. After completing the upgrade, the contractor will submit the rebate application and deduct the rebate from the final cost of the upgrade.

I am…

Apply here

Ready to register for the Energy Savings Program Energy Savings Program participant portal

Who to contact

Questions about the rebate?

Contact an Energy Coach to get clarification or help with understanding this rebate.

Questions about your application?

Program updates

April 01, 2024 - Eligibility code expiration update

Effective April 1, 2024, the CleanBC Income Qualified Program will introduce a 12-month effective period for eligibility codes. Eligibility codes for applications received on or after April 1, 2024, are valid for upgrades completed within 12 months of the participants approval date. Beyond this date participants must re-apply to determine their eligibility.

FAQs and more

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Get help from professionals

Finding the right contractor is key to having a successful home energy retrofit.

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