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The CleanBC Better Homes and Home Renovation Rebate Program is offering a $1,000 rebate for upgrading your current water heater to a qualifying electric heat pump water heater. An ENERGY STAR certified heat pump water heater is the most efficient way to heat hot water with electricity and is the most climate-friendly form of water heating available in BC. This upgrade can count towards the Two Upgrade Bonus or the Home Energy Improvement Bonus.

Available Rebates

  • $1,000 rebate for upgrading to an eligible ENERGY STAR certified heat pump water heater.
  • Select municipalities have Municipal Offers of up to an additional $1,000 that can be accessed only when converting from fossil fuel (natural gas, oil, or propane) water heating to an electric heat pump water heater.

Eligibility Requirements

  • Your upgrades must be installed by a licensed contractor with a valid BC business license for the trade applicable to the installation work.
  • You must have a residential utility account with FortisBC, BC Hydro, or a municipal utility.
  • Your home must be primarily heated with:
    • Natural Gas or piped-propane supplied by FortisBC
    • Natural Gas supplied by Pacific Northern Gas
    • Electricity supplied by FortisBC, BC Hydro, or a municipal utility
    • Oil or propane not supplied by FortisBC
    • Wood or other solid fuels
  • You must live in an eligible home.
  • Home must be a year-round primary residence that is at least 12 months old.
  • Self-installations are not eligible.

Upgrade Requirements

  • Your heat pump water heater must be found on the eligible models list. Only models listed in Tier 2 or higher are eligible for the rebate.
  • Replacement of an existing electric heat pump water heater is not eligible for a rebate. The unit must be new and not part of a previous installation.
  • In the case of Premises where water was heated primarily by fossil fuel (oil, natural gas or propane) before the heat pump water heater upgrade, the heat pump water heater must replace the fossil fuel water heating system and all such fossil fuel water heating equipment (piping, appliances, fuel containers, vents and associated infrastructure) must be removed or decommissioned in accordance with all applicable laws.

How to Apply

  1. Carefully read the Program Requirements and Additional Terms and Conditions to confirm your eligibility.
  2. Purchase a qualifying tier 2 or higher heat pump water heater and have it installed by a licensed contractor.
  3. Once your upgrades are installed, complete the online application and upload all supporting documentation including copies of all receipts and invoices. See sample invoices.
      • Important Note: if you are submitting a bonus offer application that includes both a heat pump and a natural gas fireplace or natural gas hot water heater, use this online form.
    Utility After Upgrade

    Application Form

    BC Hydro Electricity (including New Westminster) Online Application
    FortisBC Electricity (including Grand Forks, Summerland, Penticton and Nelson Hydro) Online Application
    Converting from fossil fuel (natural gas, oil, or propane) to heat pump water heater Online Application


  • The application form for individual upgrades must be submitted within 6 months of the invoice date of the upgrade.
  • The application form for the Two Upgrade Bonus must be submitted within 6 months of the second bonus-eligible upgrade. You must complete your second bonus-eligible upgrade within 18 months of the invoice date of the first bonus-eligible upgrade.
  • The application form for the Home Energy Improvement Bonus must be submitted within 6 months of the date of your post-upgrade EnerGuide home evaluation. You must complete your post-upgrade EnerGuide home evaluation within 18 months of your pre-upgrade EnerGuide home evaluation.


Program Contact Information