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Space heating is the largest use of energy in homes. A properly installed heat pump is two to three times more efficient than other alternatives and can provide you with both heating and cooling for today’s cold winters and hot summers.

A ductless mini-split (single-head) and multi-split (multi-head) heat pumps distributes heat and cooling without using ducting. Wall-mounted indoor heads provide zonal heating to the rooms in which the heads are installed. A central ducted heat pump distributes heat and cooling through ductwork connected to vents in each room, similar to how a furnace distributes heated air. For more information, see What is a heat pump and what are its benefits?

Available Rebates

You may be eligible to receive enhanced rebates that cover 60–95% of your home upgrade costs, with maximum rebate values of:

  • Up to $9,500 if you install a mini-split, multi-split or central air source heat pump in your home that is switching from natural gas, propane or oil primary heating.
  • Up to $5,000 if you install a mini-split, multi-split or central air source heat pump in your home that is switching from electric resistance, wood or solid fuel primary heating.
  • $3,500 electrical service upgrade rebate is available when converting your fossil fuel primary space or water heating system to an electrical primary space or water heating system.

Eligibility Requirements

To receive enhanced rebates through the CleanBC Better Homes Income Qualified Program, you must:

  • Meet the income qualification requirements below:
    • Rebate coverage is based on the combined income of all adults in your home and how many people live in your home, including adults and children. Combined incomes less than Income Level 1 are eligible for up to 95% of upgrade costs. Combined incomes less than Income Level 2 are eligible for up to 60% of upgrade costs.

Number of people living in your home

(including adults and children)

Combined pre-tax annual income of all adults in your home (excluding dependants):

Income Level 1

Income Level 2

1 $42,593 $55,903
2 $53,026 $69,596
3 $65,189 $85,560
4 $79,147 $103,880
5 $89,768 $117,820
6 $101,242 $132,880
7 or more $112,718 $147,943
  • Live in a home that is a year-round primary residence, is at least 12 months old, and one of the following types of residential buildings:
    • single family home (detached dwelling).
    • secondary suite in a single-family home (detached dwelling); the home and secondary suite must be individually metered.
    • mobile home on a permanent foundation.
    • duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation are not eligible.
  • If you currently rent your home, you will need a landlord consent form to accompany your application.
  • Pay your own energy utility bills. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation or landlord are not eligible.
  • You must pre-register and receive an eligibility code before completing the upgrade.

Upgrade Requirements

  • The new heat pump must:
  • Replacing an existing heat pump or adding a head to an existing heat pump is not eligible.
  • Homes in Non-Integrated Areas of the electricity grid must contact IncomeQualified@betterhomesbc.ca for pre-approval prior to installation.
  • All upgrades must be installed by a Registered Contractor who is approved to install home upgrades for the CleanBC Income Qualified Program, for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor).

Homes converting from natural gas, propane or oil:

  • The home must be primarily heated by fossil fuel (natural gas, propane or oil). A primary heating system must have the capacity to heat a minimum of 50% of the home for the entire heating season to 21°C. A fireplace is not considered a primary heating system.
  • The new heat pumps must replace the existing fossil fuel heating system and all fossil fuel heating equipment (piping, appliances, fuel containers, vents and associated infrastructure) must be removed or decommissioned in accordance with all applicable laws.
  • Emergency replacement of fossil fuel space heating systems are eligible.
  • The installed system must meet the following performance requirements:

Upgrade type

Requirements

Rebate Maximum

Income level 1

Income level 2

Ductless mini-split heat pump
  • 95% of eligible upgrade costs, up to a maximum of $9,500 per home
  • Maximum one primary space heating system rebate per home, regardless of the number of systems installed
  • 60% of eligible upgrade costs, up to a maximum of $9,500 per home
  • Maximum one primary space heating system rebate per home, regardless of the number of systems installed
Ductless multi-split heat pump
  • HSPF ≥ 10.00; SEER ≥ 16.00
  • Variable speed compressor required
  • Minimum two indoor head units required
  • Must be on the qualified product list
Central ducted heat pump

Homes converting from electricity, wood or solid fuels:

  • The home must be primarily heated (a primary heating system must have the capacity to heat a minimum of 50% of the home for the entire heating season to 21°C; a fireplace is not considered a primary heating system) by one of the following:
    • electricity (hard-wired electric heating systems such as electric baseboards, radiant ceilings, radiant floors, or forced-air furnace/boiler).
    • wood or other solid fuels.
  • If heated by wood or solid fuel, the existing wood or solid fuel heating system may be retained in safe and working order or removed in accordance with all applicable laws.
  • Emergency replacement of an electric, wood or solid fuel space heating systems are eligible.
  • The installed system must meet the following performance requirements:

Upgrade type

Requirements

Rebate Maximum

Income level 1

Income level 2

Ductless mini-split heat pump
  • 95% of eligible upgrade costs, up to a maximum of $5,000 per home
  • Maximum one primary space heating system rebate per home, regardless of the number of systems installed
  • 60% of eligible upgrade costs, up to a maximum of $5,000 per home
  • Maximum one primary space heating system rebate per home, regardless of the number of systems installed
Ductless multi-split heat pump
  • HSPF ≥ 10.00; SEER ≥ 16.00
  • Variable speed compressor required
  • Minimum two indoor head units required
  • Must be on the qualified product list
Central ducted heat pump

How to Participate

  1. Confirm eligibility by reviewing the Rebate Eligibility RequirementsParticipant Terms and Conditions, and Contractor Terms and Conditions.
  2. Complete the program’s pre-screen and pre-registration to determine your eligibility through the CleanBC Income Qualified Program participant portal. Once confirmed you will receive an eligibility code and opportunities report, outlining your suggested upgrades. You can also make an appointment with an income qualified program coach or schedule a virtual assessment for pre-registration assistance or support to identify the best upgrades for your home.
  3. Customer must choose an Income Qualified Program Registered Contractor to complete the upgrade.
  4. After completing the upgrade, contractor will submit the rebate application and deduct the rebate from the final cost of the upgrade.

Deadlines

  • The rebate application and supporting documentation must be submitted by the Registered Contractor within six (6) months of the invoice date.

Other

Program Contact Information