Have questions? Using a screen reader or other assistive technologies? Call an Energy Coach at 1-844-881-9790

The CleanBC Better Homes Income Qualified Program is offering a rebate up to $3,500 for upgrading your water heater to a heat pump water heater. A heat pump water heater is the most efficient way to heat hot water with electricity and is the most climate-friendly form of water heating available in B.C.

Available Rebates

You may be eligible to receive enhanced rebates that cover 60–95% of your home upgrade costs, with maximum rebate values of up to $3,500 if you replace your water heater with an electric heat pump water heater.

Upgrade Type

Rebate maximum

Income level 1

Income level 2

Heat pump water heater
  • 95% of eligible upgrade costs, up to a maximum of $3,500 per home.
  • Maximum one primary water heating system rebate per home, regardless of the number of systems installed
  • 60% of eligible upgrade costs, up to a maximum of $3,500 per home.
  • Maximum one primary water heating system rebate per home, regardless of the number of systems installed.

Eligibility Requirements

To receive enhanced rebates through the CleanBC Better Homes Income Qualified Program, you must:

  • Meet the income qualification requirements below:
    • Rebate coverage is based on the combined income of all adults in your home and how many people live in your home, including adults and children. Combined incomes less than Income Level 1 are eligible for up to 95% of upgrade costs. Combined incomes less than Income Level 2 are eligible for up to 60% of upgrade costs.

Number of people living in your home

(including adults and children)

Combined pre-tax annual income of all adults in your home (excluding dependants):

Income Level 1

Income Level 2

1 $42,593 $55,903
2 $53,026 $69,596
3 $65,189 $85,560
4 $79,147 $103,880
5 $89,768 $117,820
6 $101,242 $132,880
7 or more $112,718 $147,943
  • Live in a home that is a year-round primary residence, is at least 12 months old, and one of the following types of residential buildings:
    • single family home (detached dwelling).
    • secondary suite in a single-family home (detached dwelling); the home and secondary suite must be individually metered.
    • mobile home on a permanent foundation.
    • duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation are not eligible.
  • If you currently rent your home, you will need a landlord consent form to accompany your application.
  • Pay your own energy utility bills. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation or landlord are not eligible.
  • You must pre-register and receive an eligibility code before completing the upgrade.

Upgrade Requirements

  • The existing water heater being replaced must be the primary water heater for the home.
  • Replacing an existing electric heat pump water heater is eligible.
  • When replacing a fossil fuel (oil, propane or natural gas) water heating system, all fossil fuel water heating equipment (piping, appliances, fuel containers, vents and associated infrastructure) must be removed or decommissioned in accordance with all applicable laws.
  • Must install an eligible heat pump water heater, which are listed as Tier 2, 3 or 4 on NEEA’s Advanced Water Heater Specification Qualified Products List for Heat Pump Water Heaters.
  • Emergency replacement of broken electrical water heaters are eligible.
  • All upgrades must be installed by a Registered Contractor who is approved to install home upgrades for the CleanBC Income Qualified Program, for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor).

How to Participate

  1. Confirm eligibility by reviewing the Rebate Eligibility RequirementsParticipant Terms and Conditions, and Contractor Terms and Conditions.
  2. Complete the program’s pre-screen and pre-registration to determine your eligibility through the CleanBC Income Qualified Program participant portal. Once confirmed you will receive an eligibility code and opportunities report, outlining your suggested upgrades. You can also make an appointment with an income qualified program coach or schedule a virtual assessment for pre-registration assistance or support to identify the best upgrades for your home.
  3. Customer must choose an Income Qualified Program Registered Contractor to complete the upgrade.
  4. After completing the upgrade, contractor will submit the rebate application and deduct the rebate from the final cost of the upgrade.

Deadlines

  • The rebate application and supporting documentation must be submitted by the Registered Contractor within six (6) months of the invoice date.

Other

  • See Income Qualified Program sample invoices.
  • Check out other available rebates for the Income Qualified Program at BetterHomesBC.ca/Income-Qualified
  • Check out our rebate search tool for other energy efficiency upgrades rebates.
  • Did you see a building science or energy efficiency term you did not understand? Check out our glossary.
  • By using, visiting, or browsing CleanBC and the Energy Coach service, you accept and agree to these Terms of Use.

Program Contact Information