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Space heating is the largest use of energy in homes. A properly installed heat pump is two to three times more efficient than other alternatives and can provide you with both heating and cooling for today’s cold winters and hot summers.

A dual fuel ducted heat pump combines a heat pump and a gas or propane furnace for back up heating, distributing heat and cooling through ductwork connected to vents in each room. A switch-over set point temperature determines when the backup furnace turns on. For more information, see What is a heat pump and what are its benefits?

Available Rebates

You may be eligible to receive enhanced rebates that cover 60–95% of your home upgrade costs, with maximum rebate values of up to $9,500 for converting your fossil fuel (natural gas or propane) primary heating system to a dual fuel ducted heat pump.

Upgrade type

Rebate maximum

Income level 1

Income level 2

Dual fuel ducted heat pump
  • 95% of eligible upgrade costs, up to a maximum of $9,500 per home
  • Maximum one primary space heating system rebate per home, regardless of the number of systems installed
  • 60% of eligible upgrade costs, up to a maximum of $9,500 per home
  • Maximum one primary space heating system rebate per home, regardless of the number of systems installed

Eligibility Requirements

To receive enhanced rebates through the CleanBC Better Homes Income Qualified Program, you must:

  • Meet the income qualification requirements below:
    • Rebate coverage is based on the combined income of all adults in your home and how many people live in your home, including adults and children. Combined incomes less than Income Level 1 are eligible for up to 95% of upgrade costs. Combined incomes less than Income Level 2 are eligible for up to 60% of upgrade costs.

Number of people living in your home

(including adults and children)

Combined pre-tax annual income of all adults in your home (excluding dependants):

Income Level 1

Income Level 2

1 $42,593 $55,903
2 $53,026 $69,596
3 $65,189 $85,560
4 $79,147 $103,880
5 $89,768 $117,820
6 $101,242 $132,880
7 or more $112,718 $147,943
  • Live in a home that is a year-round primary residence, is at least 12 months old, and one of the following types of residential buildings:
    • single family home (detached dwelling).
    • secondary suite in a single-family home (detached dwelling); the home and secondary suite must be individually metered.
    • mobile home on a permanent foundation.
    • duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation are not eligible.
  • If you currently rent your home, you will need a landlord consent form to accompany your application.
  • Pay your own energy utility bills. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation or landlord are not eligible.
  • You must pre-register and receive an eligibility code before completing the upgrade.

Upgrade Requirements

  • Home must be located in BC Building Code climate zone 5 (excluding Vancouver Island), 6, 7, 8, or 9 to be eligible to access a dual fuel heat pump rebate. To determine your climate zone, see What is my climate zone?
  • The home must be primarily heated by natural gas or propane. A primary heating system must have the capacity to heat a minimum of 50% of the home for the entire heating season to 21°C. A fireplace is not considered a primary heating system.
  • The new heat pump must:
    • meet the following performance requirements:
      • HSPF ≥ 10.00
      • SEER ≥ 16.00
      • variable speed compressor not required
    • be sized to function as the primary heating system for the home.
    • have a minimum capacity of 12,000 BTU (1 ton).
    • serve a main living area (e.g. family room, living room or open-concept kitchen-living room).
    • be integrated with a propane or natural gas furnace and all propane or natural gas heating equipment (piping, appliances, fuel containers, vents and associated infrastructure) must be modified in accordance with all applicable laws.
    • have the thermostat, outdoor temperature switch-over control or equipment control board set to the following region-specific temperatures for the duration of the product lifetime:
      • Southern Interior and Northern BC: <2oC
    • be sized to ensure it has the capacity to meet the home’s heat demand at or below the region-specific outdoor set-point (e.g. the application balance point must be lower than the region-specific outdoor thermostat set-point).
    • be listed as an eligible system on Qualified Heat Pump Product List.
    • have an AHRI certified reference number that references the outdoor unit, indoor unit, and furnace model numbers.
    • be installed in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes.
    • emergency replacement of fossil fuel space heating systems are eligible.
  • All upgrades must be installed by a Registered Contractor who is approved to install home upgrades for the CleanBC Income Qualified Program, for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor).
  • A heat load calculation is required and must be submitted to access the rebate, see What are the load calculation requirements for heat pumps?
  • Homes in Non-Integrated Areas of the electricity grid must contact IncomeQualified@betterhomesbc.ca for pre-approval prior to installation.
  • Homes primarily heated by oil are not eligible for an air source heat pump with fossil fuel back up with the following exception:
    • Homes in Northern B.C. (B.C. Building Code Climate Zone 6, 7A, 7B or 8) provided:
      • All oil heating equipment (piping, appliances, fuel containers, vents and associated infrastructure) must be modified in accordance with all applicable laws. The oil furnace may still be used as a back-up heating source.

How to Participate

  1. Confirm eligibility by reviewing the Rebate Eligibility RequirementsParticipant Terms and Conditions, and Contractor Terms and Conditions.
  2. Complete the program’s pre-screen and pre-registration to determine your eligibility through the CleanBC Income Qualified Program participant portal. Once confirmed you will receive an eligibility code and opportunities report, outlining your suggested upgrades. You can also make an appointment with an income qualified program coach or schedule a virtual assessment for pre-registration assistance or support to identify the best upgrades for your home.
  3. Customer must choose an Income Qualified Program Registered Contractor to complete the upgrade.
  4. After completing the upgrade, contractor will submit the rebate application and deduct the rebate from the final cost of the upgrade.

Deadlines

  • The rebate application and supporting documentation must be submitted by the Registered Contractor within six (6) months of the invoice date.

Other

  • See Income Qualified Program sample invoices.
  • Check out other available rebates for the Income Qualified Program at BetterHomesBC.ca/Income-Qualified
  • Check out our rebate search tool for other energy efficiency upgrades rebates.
  • Did you see a building science or energy efficiency term you did not understand? Check out our glossary.
  • By using, visiting, or browsing CleanBC and the Energy Coach service, you accept and agree to these Terms of Use.

Program Contact Information