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The FortisBC Heat Pump Service Program provides a $50 rebate for having your heat pump serviced. Learn more about heat pumps.

Eligibility Requirements

  • You must be a residential FortisBC electric or municipal utility customer.
  • You must have your heat pump serviced before December 31, 2021.
  • You must submit your rebate application within 60 days of your service invoice date.

What your Service Should Include

A heat pump service should include, but is not limited to, the following:

  • Checking overall operation and safety components
  • Inspecting refrigerant lines, fan motor, compressor, condensate pump and drain line
  • Checking electrical wiring, contacts and terminals
  • Inspecting and cleaning air filters

How to Apply

  1. Carefully read the terms and conditions to confirm your eligibility for the $50 heat pump service rebate.
  2. Apply online with your electricity account number, email, and scanned copies of all required documents. See sample invoice.
  3. For detailed application instructions please visit the FortisBC Heat Pump Service webpage.


  • You must have your heat pump serviced before December 31, 2021.
  • Rebate application must be submitted within 60 days of your service invoice date


  • FortisBC electricity customers will receive a $50 bill credit. Customers in Grand Forks, Summerland, Penticton, and Nelson Hydro will receive a mailed cheque.
  • Check out our rebate search tool for other energy efficiency upgrades rebates.
  • Did you see a building science or energy efficiency term you did not understand? Check out our glossary.
  • By using, visiting, or browsing CleanBC and the Energy Coach service, you accept and agree to these Terms of Use.

Program Contact Information