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As a part of Home Energy Loan Program (HELP) you can receive a $315 discount on your EnerGuide home evaluation. The cost of the pre-upgrade EnerGuide home evaluation through the HELP program is $35. If you decide to complete a post-upgrade EnerGuide home evaluation the cost would be $200. Additional fees may apply.

Eligibility Requirements

  • You must be a Penticton utility customer and have a 12 month utility bill payment history.
  • You must meet the City of Penticton credit approval.
  • You must own and live in an eligible home.

How to Apply

  1. Fill out and submit a HELP application form. A service organization will contact you to book your pre-upgrade EnerGuide home evaluation for $35 plus tax.
  2. Complete a pre-upgrade EnerGuide home evaluation.
  3. Optionally complete your recommended energy-efficiency upgrades.
  4. When you are ready contact your service organization to book your post-upgrade EnerGuide home evaluation for $200 plus tax.


  • The post-upgrade EnerGuide home evaluation must be completed by November 30, 2022.
  • The HELP program will end December 31, 2022 or until funding is depleted.


  • Through the HELP program you can receive a loan of up to $10,000 for completing energy-efficiency upgrades, to be repaid over 10 years on your monthly electric utility bill. For more information check out the program website.
  • Check out our rebate search tool for other energy efficiency upgrades rebates.
  • Did you see a building science or energy efficiency term you did not understand? Check out our glossary.
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Program Contact Information