Home / Rebates

How the rebate process works

Choose your project to see an overview of the steps involved.

I’m renovating a home
I’m building a new home
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CleanBC Better Homes is B.C.’s online hub for homeowners to access information, rebates and support to reduce energy use and greenhouse gas emissions in new and existing homes.

This overview will help you understand the steps involved in your home renovation or new home construction project.

I’m renovating a home

In this section

Step 1: Decide which energy upgrades to make

Take some time to consider what your primary renovation goals are. Knowing your priorities helps you make better decisions with your time and budget.

Learn about various upgrades that will make your home more comfortable and energy efficient.  Here’s some information to help you get started.

Your home can be comfortable in any weather. It can also be energy-efficient and cost effective to heat and cool. The BC Home Energy Planner helps you learn how your home uses and loses energy. It recommends upgrades for your unique home and rebates that area available.

Planner is an online tool. It is free and easy to use. It is currently available for these home types:

  • Single family homes
  • Suites in single family homes
  • Townhomes, rowhomes, duplexes and triplexes
  • Permanent mobile homes

Try the BC Home Energy Planner.

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Our Energy Coaches provide free coaching services for homeowners and contractors looking for information about energy efficient housing in British Columbia. We are available to answer your questions at all stages of your energy improvement project.  Contact us for support!

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An in-home EnerGuide home evaluation can help you understand how you can make your home more efficient. Use the Energy Advisor Search Tool to find a Program-Qualified Energy Advisor to complete your EnergGuide home evaluation.

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Step 2: Explore the different rebate programs

Read about each of the wider rebate programs to understand if you qualify to participate in them. Contact an Energy Coach if you have questions or need help.

B.C. homeowners with eligible homes where the total household income is within an established threshold. You must pre-register for this program before renovations begin. Learn more about the Energy Savings Program.

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Homes north of and including the District of 100 Mile House (latitude 51.628°N) can apply for heat pump rebates regardless of home value or income level. The home must be connected to BC Hydro electric service. Learn more about the Northern Heat Pump Program.

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British Columbians with eligible homes who are looking to improve energy efficiency through select upgrades. Applications are accepted after all work has been completed and final invoices have been paid.  Learn more about the Better Homes and Home Renovation Rebate Program.

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Stratas, market rentals and equity co-ops located in BC Hydro’s electric service territory.

Visit BC Hydro multi-unit residential building offers to learn more.

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Step 3: Find and review specific rebates

Each rebate has specific requirements that must be met in order for you to qualify for that rebate. Some rebates have more requirements than others. Start by reading the following information.

Search for rebates in your area with our Rebate Search Tool.

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Explore different rebate programs for an overview.  Make sure you review the individual rebate pages for complete details on what’s available and how to access the offers.

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Some rebate programs must be accessed separately from each other.  Ask an Energy Coach for support understanding which programs can be accessed alongside which other offers.

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Step 4: Work with your contractor

Discuss the rebate(s) you wish to apply for with your contractor. Good communication from the start can result in a successful renovation and a higher chance that the equipment and the installation work will meet eligibility requirements.

Working with a registered contractor means you are working with someone that is trained in industry best practices and is subject to ongoing quality assurance evaluations.  To find a contractor that serves your area, use the Contractor Search Tool.

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It is important to a hire a contractor that you trust.  For advice and guidance on how to select a contractor, see our FAQs.

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Documentation is very important to access rebates.  Sample invoices are available for reference.

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Step 5: Apply for your rebate

You can apply for CleanBC rebates after you have paid your final invoice for the renovation work. When you’re ready, follow these steps:

  1. Double-check you’ve met the terms and conditions for your specific CleanBC rebate program, as well as all eligibility requirements for your specific rebate(s).
  2. Gather any required documentation.
  3. Find the right rebate application and begin the application process.

Rebates are processed based on the date of the invoice for the upgrade.  You must apply for individual rebates within 6 months of the invoice date.  Bonus and special offers have different deadlines.

For an overview, see our what rebates are available FAQ.

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It can take up 90 days to process a rebate application.  If you application requires additional information or clarification, it can take longer to process so ensure you have everything you need when you submit an application.

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I’m building a new home

In this section

Step 1: Learn about the BC Energy Step Code

The BC Energy Step Code helps guide the construction of new homes and buildings in the province. Since 2017, the energy efficiency requirements for new homes has grown each year; the goal is to have net-zero emission homes being built for 2032. Additional information can be found in our FAQs on the BC Energy Step Code.

The BC Energy Step Code is an optional compliance path in the BC Building Code that local governments can voluntarily adopt and use to incentivize or require higher levels of energy efficiency in new construction development. The BC Energy Step Code was introduced as a step-by-step building efficiency strategy designed to help meet the Provincial Government’s target of all new homes being net-zero energy ready by 2032.

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Step 2: Discover available rebates and programs

Each program and rebate has specific requirements that must be met in order for you to qualify. Some rebates have more requirements than others. Start by reading the following information.

Search for rebates in your area with our Rebate Search Tool.

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Step 3: Find quality professionals to work with

Each program and rebate has specific requirements that must be met in order for you to qualify. Some rebates have more requirements than others. Start by reading the following information.

It is important to a hire a contractor that you trust.  For advice and guidance on how to select a contractor, see our FAQs.

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Working with an Energy Advisor is typically required for new construction programs.  You can find an Energy Advisor in your area with our Energy Advisor Search Tool.

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Step 4: Construct your new home

Work with your team of professionals to complete the construction of your new home. Make sure you’ve collected all the required application documents from your builder as outlined in your rebate’s terms and conditions.

Step 5: Apply for your rebate

You can apply for CleanBC rebates after you have paid your final invoice for the renovation work. When you’re ready, follow these steps:

  1. Double-check you’ve met the terms and conditions for your specific CleanBC rebate program, as well as all eligibility requirements for your specific rebate(s).
  2. Gather any required documentation.
  3. Find the right rebate application and begin the application process.
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Search for rebates

Find rebates specific to your home energy project by answering a few questions.

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Have questions or need help?

Our Energy Coaches provide free information and guidance on CleanBC rebates and programs. Contact us through phone or email.

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Find answers to your questions

View our database of answers to commonly asked questions about rebates, programs, projects and energy upgrades.