The Canada Greener Homes Grant recognizes there are scenarios where homeowners have moved forward between December 2020 and the program launch and their retrofit work may not be included on the list of eligible retrofits detailed on the website at program launch.
- Only eligible retrofit work completed after December 1, 2020, that includes both a pre- and post-retrofit EnerGuide evaluation qualifies for a grant.
Homeowners with questions on the retrofits they have undertaken are advised to contact the Greener Homes Division for more information:
- For any questions, the call centre can be reached at 1-833-674-8282.
- The call centre includes a TTY number (1-800-465-7735) for Canadians with different hearing abilities.
- Canada Greener Homes Grant call centre hours:
- Monday to Friday: 5:00am to 5:00pm PST (8:00 am to 8:00 pm EST)
- Weekends: 5:00am to 2:00pm PST (8:00 am to 5:00 pm EST)
- Via email at email@example.com