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Where can I find the eligibility code?
Once a participant’s eligibility is confirmed, they will be given an eligibility code in an Opportunities Report and have it available under their Opportunities page in the participant portal. When working with a homeowner contractors will need to ask the participant for their eligibility code when completing their quote or invoice.
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How can I confirm that a participant is eligible?
Once you are signed up for the Clean BC Income Qualified Program as a Registered Contractor you will have access to program resources and support tools. Navigate to the program resources tab and use the eligibility code verification tool to confirm that the eligibility code a participant has given to you is valid. Alternatively, please…
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If I have an interested participant, how can I help them get registered?
Once you sign up for the CleanBC Income Qualified Program you will have access to program resources, including program marketing material that has next steps for participants, logging onto our website to fill out a pre-registration form, or calling or emailing us with questions.
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Do contractors need to sign up for the CleanBC Income Qualified Program?
Yes, in order to be eligible to receive rebate payments, all Contractors must sign up to be a Registered Contractor for the CleanBC Income Qualified Program.
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What is an eligibility code?
An eligibility code is a unique identifier assigned to each participant once they have been confirmed as eligible for the CleanBC Energy Savings Program. Please ensure you provide your contractor with your eligibility code, as they will use it to verify your eligibility and apply for CleanBC Energy Savings Program rebates.
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I am a tenant and do not own my home, am I eligible?
Yes, if you meet the eligibility criteria you can still participate in the CleanBC Energy Savings Program as a tenant. Your landlord will need to complete and sign the Landlord Consent Form. Upload a copy of the signed form when you pre-register.
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How much of my project cost will the rebate cover?
This will depend on the eligible Income Level that you fall under. If you are eligible for Income Level 1 funding you will receive a discount up to 95% of your project with a maximum that is specific to each upgrade type. If you are eligible for Income Level 2 funding you will receive a…
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How do I pre-register?
CleanBC Income Qualified Program participants must pre-register and confirm their eligibility prior to installing upgrades. Pre-register by completing the online form through the participant portal. You will be asked to submit income qualifying documentation and answer questions about your home to help determine which home upgrades are right for you. If you would like additional support…
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Where can I find what measures/products are eligible for rebates?
The upgrade specific cut sheet lists the specifications that each upgrade requires. The program requirements document includes the qualified product lists available for you to confirm that your model is eligible.
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Can I access both the Canada Greener Homes Grant and the CleanBC Better Homes and Home Renovation Rebate Programs?
Yes, homeowners can stack funding from multiple programs. The Canada Greener Homes Grant recognizes that when it comes to energy in Canada, where you live matters. Canadians are advised to take advantage of existing rebates being offered by other levels of government and utilities in their regions. We have several links on our webpages to…
