Contractor Resources
Contractor Resources
CleanBC Better Homes and Home Renovation Rebate Programs

Heat Pump Contractors
Rebate & Financing Information
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- Current rebate Program Requirements and Additional Terms and Conditions.
- Limited Time Offer: Double the Rebates
- Ductless Heat Pump Rebate – Up to $3,000
- Central Heat Pump Rebate – Up to $3,000
- Combi Space and Water Heat Pump – Up to $4,300
- Air-to-Water Heat Pump Rebate – $3,000
- Heat Pump Water Heater Rebate – $1,000
- Municipal Top-ups
- Heat Pump Group Purchase Rebate Program – Up to $500
- New: CleanBC Low-Interest Financing Program – 0% and 4.99% loans
Common FAQs
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- Central Heat Pump with Fossil Fuel Back-Up
- Program Definition of Primary Heating System
- What are the Heat Load Calculation Requirements
- Rebate Deadlines
- What Rebates are Available for information on how invoice date effects associated upgrade requirements and available rebates.
- Application Issues & Troubleshooting
- Heat Pump GPR Rebate Summary Page & FAQs
- How to become a Finance Registered Contractor
- Which costs does the Low-Interest Financing Program cover
- Can I access financing and receive a rebate for my heat pump installation
Qualifying Product Lists
Technical Resources
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- Heat Pump Best Practices Installation Guide for Existing Homes
- Supplemental Resources for the Heat Pump Best Practices Installation Guide
- Heat Load Calculation Requirements
- HRAI Residential Heat Loss & Heat Gain technical manual
- CAN/CSA F280-12 standard
- TECA’s Quality First software
- Right-F280
- (ACCA) Manual J
Forms, Checklists, & Sample Invoices
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- PRC Heat Pump Quality Installation Checklist
- Sample Heat Pump Invoice
- Sample Fuel-Switch Heat Pump Invoice
- Sample Heat Pump Water Heater Invoice
- Sample Electrical Service Upgrade Invoices:
- Heat Pump Group Purchase Rebate Promo Flyer
- Sample Low-Interest Financing Program Invoice
- CleanBC Low-Interest Financing Program Application
- CleanBC Low-Interest Financing Program Contractor Sales Sheet (a)
- CleanBC Low-Interest Financing Program Contractor Sales Sheet (b)

Insulation Contractors
Rebate Information
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- Current Program Requirements and Additional Terms and Conditions.
- Insulation Rebates – Up to $5,500
Common FAQs
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- How Insulation Rebates are Calculated
- Rebate Deadlines
- What Rebates are Available for information on how invoice date effects associated upgrade requirements and available rebates.
- Application Issues & Troubleshooting
Qualifying Products
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- Batt, loose fill, board and spray foam are eligible insulation types.
- Foil is not an eligible insulation type.
Technical Resources
Forms, Checklists, & Sample Invoices

Natural Gas Contractors
Rebate Information
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- Current Program Requirements and Additional Terms and Conditions.
- Natural Gas Furnace – Up to $1,000
- Natural Gas Boiler or Combi System – Up to $1,500
- Natural Gas Fireplace – $300
- Natural Gas Water Heater – Up to $1,000
Common FAQs
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- Central Heat Pump with Fossil Fuel Back-Up
- Program Definition of Primary Heating System
- Rebate Deadlines
- What Rebates are Available for information on how invoice date effects associated upgrade requirements and available rebates.
- Application Issues & Troubleshooting
Qualifying Product Lists
Technical Resources
Forms, Checklists, & Sample Invoices

Window and Door Contractors
Rebate Information
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- Current Program Requirements and Additional Terms and Conditions.
- Window and Door Rebates – Up to $100/window
Common FAQs
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- Convert imperial U-factor to metric U-factor
- Definition of a rough opening
- Replacing just the glass in a window but not the frame
- Rebate Deadlines
- What Rebates are Available for information on how invoice date effects associated upgrade requirements and available rebates.
- Application Issues & Troubleshooting
Qualifying Products
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- Applicants must submit a photo of the window label showing one or more of the following: manufacturer model code/number, NRCan reference number or a certified products directory (CPD) number, plus a certified mark from the certifying body.
- Tier 1 windows/doors: New windows/doors must have a metric U-Factor between 1.23 and 1.40 (W/m2·K)
- Tier 2 windows/doors: New windows/doors must have a metric U-Factor of 1.22 (W/m2·K) or lower.
- Windows must be listed with one of the following certification bodies:
Technical Resources
Forms, Checklists, & Sample Invoices
Tools & Marketing
To request a CleanBC Better Homes promotional package, send your mailing address to ask@betterhomesbc.ca
Better Homes Booklet
Better Homes Info Card
General Rebate Chart
Resources, guides, and consumer print-outs for heat pumps available through the Home Performance Stakeholder Council
Central Heat Pump Guide
Best Practices for Heat Pump Installations
Ductless Heat Pump Guide
Resources for Heat Pump Installations
Heat Pump Water Heater Guide
Heat Pump GPR Promo Flyer
Other resources, guides, and consumer print-outs
Clarifying Window Terminology
House-As-A-System Approach
Link Library
Become a Program Registered Contractor
Interested in becoming a Program Registered Contractor? Please contact alliance@bchydro.com for details.
Become a Finance Registered Contractor
Interested in becoming a Finance Registered Contractor? Participate in an upcoming one-hour webinar to learn about the program and contractor requirements. Contact betterhomesbc@gov.bc.ca to register.
- Sign up to become a Financeit dealer at financeit.io/cleanbc/
Upcoming low-interest finance program webinars:
- Thursday, May 14, 2020 at 9am
- Thursday, May 21, 2020 at 9am
Offsite Links
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NRCan – Energy Efficiency for Homes
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NRCan – Energy Efficiency for Buildings
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BC Housing Research Library
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Energy Step Code Website
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Home Performance Stakeholder Council
- Air-Conditioning, Heating, & Refrigeration Institute (AHRI) Directory
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Thermal Environmental Comfort Association (TECA)
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Heating, Refrigeration, and Air Conditioning Institute of Canada (HRAI)
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Applied Science Technologists & Technicians of BC (ASTT)
Program Updates and Events
Program Updates and News
October 01, 2020 – Updated Terms & Conditions
- Updated Program Requirements and Additional Terms and Conditions (Effective October 01, 2020)
- BC Hydro application form has been significantly updated. Applications can now be saved for up to 30 days.
- Heat pumps must be installed according to the Heat Pump Best Practices Installation Guide for Existing Homes.
- Homes heated with electricity provided by BC Hydro must meet a minimum electricity consumption threshold to access BC Hydro rebates.
- Homes primarily heated by wood can now access Mini-Split, Multi-Split, and Central Heat Pump rebates.
- Double the Rebates offer is now available for select rebates. Homeowners must register for a promo code by December 31, 2020 and install eligible upgrades by March 31, 2020.
- Township of Esquimalt now offers a $350 Municipal Top-Up for fuel switching to heat pumps.
- District of North Vancouver now offers a $2,000 Municipal Top-Up for fuel switching to heat pumps.
April 01, 2020 – Updated Terms & Conditions
- Updated Program Requirements and Additional Terms and Conditions (Effective April 01, 2020)
- Tier 1 Doors are no longer eligible for rebates
- Dual-fuel heat pump rebates have changed significantly.
- Integrated, or dual-fuel, central heat pumps no longer require a variable speed compressor and must meet Tier 2 efficiency ratings.
- Tier 1 dual-fuel central heat pumps are no longer eligible.
- Heat pump set-point requirements have been changed.
- EnerGuide Home Evaluation has been split into two rebates – $200 for the Pre-Upgrade and $100 for the Post-Upgrade. Municipal top-ups on EnerGuide Evaluations apply to the pre-upgrade EnerGuide Home Evaluation.
- New Municipal Offers are available, including new Window and Door Top-Ups.
January 01, 2020 – Updated Terms & Conditions
- Updated Program Terms and Conditions (Effective January 01, 2020 to March 31, 2020)
- Eligible window requirements were updated, windows must be certified with one of the following certifying bodies in addition to having a maximum u-factor of 1.40 (W/m2·K)
- Canadian Standards Association (CSA)
- Intertek Canada (Intertek)
- Labtest Certification (LC)
- QAI Laboratories (QAI)
- National Fenestration Ratings Council (NFRC)
- District of Central Saanich now offers a $350 Heat Pump Municipal Top-Up for replacing fossil fuel heating with a qualifying heat pump.
October 01, 2019 – Updated Terms & Conditions
- Updated Program Terms and Conditions (Effective Oct 01, 2019 to December 31, 2019)
- New Electrical Service Upgrade Rebate
- New Municipal Offers for Electrical Service Upgrades and Heat Pump Water Heaters
April 01, 2019 – CleanBC Better Homes Launch
- Updated Program Terms and Conditions (Effective Apr 01, 2019 to Sept 30, 2019)
- EfficiencyBC and Home Renovation Rebate Programs renamed CleanBC Better Homes and Homes Renovation Rebate Programs
- Introduction of lower HSPF requirements for heat pump rebates
- Tier 1 Central Heat Pump Rebate ( SEER ≥ 15.00 and HSPF ≥ 8.50, no variable speed motor required) added
- Tier 1 Window Rebates (U-factors of 1.23-1.40 W/m2⋅K) and Tier 2 Window Rebates (U-factors of 1.22 W/m2⋅K or less) added
September 29, 2018 – EfficiencyBC Launch
- Launch of EfficiencyBC and Home Renovation Rebate Program Terms and Conditions (Effective Sept 29, 2018 to Mar 31, 2019)
- Integration of Home Renovation Rebate Program into the EfficiencyBC and Home Renovation Rebate Program
- Municipal offers introduced
- Draftproofing rebate discontinued
Upcoming Events
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