• What should be included in my written contract with a contractor?

    When hiring a contractor for a larger home renovation, it’s important to get everything in writing. The Canadian Home Builders’ Association recommends that your written contract should include the following: Fill in any blank spaces on the contract with N/A (not applicable), strike out anything you don’t agree with, and make sure that you and…


  • How do I protect myself against fraud and deception?

    For more information on fraud and deception, visit Natural Resources Canada’s Consumer Caution webpage. Did you see a building science or energy efficiency term you did not understand? Check out our glossary.


  • How do I locate someone to remove my oil tank safely?

    Oil tanks can represent a hazard to the local environment and a significant financial liability for you if they leak or spill. Cleanup costs for oil tank leaks are the responsibility of the homeowner, and your private home insurance likely does not cover these costs. Check with your local government whether they require you to…


  • How are insulation rebates calculated?

    The CleanBC Better Homes and Home Renovation Rebate Program requires the following information to calculate your rebate: The R-value that you have added is multiplied by the square feet covered, and then by a specific dollar amount that differs for each area of your home, as indicated in the table below. Location Installed Minimum R-Value Added…


  • Am I required to have an EnerGuide home evaluation in order to apply for rebates?

    Some rebate programs require an EnerGuide home evaluation prior to completing upgrades and after upgrades are completed. Other programs recommend but do not require an EnerGuide home evaluation. Be sure to find out before you start your renovations if you need an energy evaluation. Visit our rebate search tool for program details or click here to…


  • Which upgrades typically have the fastest payback period?

    When thinking about the payback period for your upgrades, the simple payback is one of the easiest way to look at your investment. Simple payback is the length of time it takes to recoup the initial investment of the energy upgrade. The basic formula for calculating payback period is: Payback period (in years) = cost…


  • What home energy improvement resources are available for owners of heritage or character homes?

    Vancouver Heritage Foundation: Heritage BC: Did you see a building science or energy efficiency term you did not understand? Check out our glossary.


  • How do I reduce humidity levels in my home?

    In order to decrease humidity levels in your home and prevent moisture problems, you will have to produce less humidity and increase the ventilation of your home. The following is a list of suggestions to reduce humidity levels in your home: Did you see a building science or energy efficiency term you did not understand?…


  • Why is it important to check and possibly upgrade ventilation systems after building envelope upgrades?

    Building envelope upgrades such as draftproofing (air sealing), installing new windows and upgrading insulation improve the air tightness of your home and keep the heat in more efficiently. However, an increase in airtightness may also increase the humidity levels of your home. It is important to have an adequate ventilation system to ensure that you…


  • When should I upgrade my heating system?

    In general, you should invest in a new heating or cooling system if your system is more than 15 years old or if it’s no longer keeping your home comfortable. Consider having a professional HVAC contractor look at your system if you’re unsure whether it needs to be upgraded or replaced. Prior to installing a…