• Combined Space and Hot Water Air-to-Water Heat Pump Rebate

    Space heating is the largest use of energy in homes. A properly installed heat pump is two to three times more efficient than other alternatives and can provide you with both heating and cooling for today’s cold winters and hot summers. Air-to-water heat pumps use a hydronic distribution system to heat and cool the home…


  • What Region is used for the HSPF rating requirements for heat pump installations? Region 4 or 5?

    The minimum HSPF rating requirements for all heat pump installations are based on Region 4, regardless of location. Unless otherwise specified, manufacturers’ published HSPF ratings and the HSPF ratings published in the Air-Conditioning, Heating, & Refrigeration Institute (AHRI) Directory of Certified Product Performance are based on Region 4. The ratings found in the AHRI directory…


  • What are the heat load calculation requirements for heat pumps?

    CleanBC Better Homes requires that heat load calculations be completed for the following programs: Heat Load Calculation Requirements A heat load calculation is required to ensure the heat pump is sized appropriately for the home’s heating load, which helps optimize energy efficiency and GHG emission reductions, and to encourage high-quality installations. Rule-of-thumb equipment sizing will…


  • City of North Vancouver Heat Pump Top-Up

    The City of North Vancouver is offering a $2,000 top-up to CleanBC Better Homes and Home Renovation Rebate Program participants that switch from a fossil fuel (oil, natural gas, or propane) heating system to an electric air source heat pump. This municipal offer is in addition to the heat pump rebates currently available through the…


  • How much will my rebate be for the Home Energy Improvement Bonus?

    The Home Energy Improvement Bonus is a rebate provided to homes that complete EnerGuide Rating System evaluations and install three or more bonus-eligible home energy upgrades. The rebate is calculated as the percentage change between your pre- and post-upgrade EnerGuide rating.* The bigger the percentage change in your EnerGuide rating, the larger the bonus rebate…


  • What are municipal utility providers?

    Municipal utility providers are located within the service territories of BC Hydro or FortisBC. These municipalities sell electricity directly to their customers. Municipal utility providers within the BC Hydro service territory: Municipal utility providers within the FortisBC service territory:


  • What are the health and safety considerations of home renovations?

    It is important to understand the health and safety considerations of home renovations before undertaking a new project. Asbestos and vermiculite – building materials containing asbestos may have been used in many buildings and homes built before 1990. This includes materials such as insulation, flooring and ceiling tiles, house siding, and more. Vermiculite is a…


  • Is the BC Home Energy Coach still available?

    While the name “BC Home Energy Coach” is not being used, the same Energy Coaching service is still available through CleanBC. Visit the Contact Us page to get connected with an Energy Coach!


  • How do I find eligible heat pump models?

    Your HVAC contractor can help you select an eligible heat pump that suits your home’s specific needs. Make sure to tell them you would like to install an eligible model and apply for rebates. Eligible heat pumps must be found on the Program’s Qualifying Products Lists. Check our heat pump rebate summary pages for full…


  • Whistler Heat Pump Top-Up

    The Resort Municipality of Whistler is offering a $350 top-up to CleanBC Better Homes and Home Renovation Rebate Program participants that switch from a fossil fuel (oil, natural gas, or propane) heating system to an electric air source heat pump. This municipal offer is in addition to the heat pump rebates currently available through the…