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I am converting my wood or solid fuel heating system to an air source heat pump. Can I also access the Home Energy Improvement Bonus?
No, customers who have a wood or solid fuel primary heating system can only access two bonus-eligible rebates – the air source heat pump (convert from wood) and water heater rebates. As a result, these customers are not eligible for the Home Energy Improvement Bonus, which is provided to homeowners that complete EnerGuide Rating System…
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Can I receive a heat pump rebate from CleanBC if I am also participating in the Provincial Wood Stove Exchange Program?
Yes, customers participating in the Provincial Wood Stove Exchange Program are also eligible to receive CleanBC heat pump rebates, provided that they meet the Program Requirements [220KB PDF] and Additional Terms and Conditions [90.3KB PDF].
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Who do I contact to discuss my electricity consumption?
Customers looking to discuss their electricity consumption should visit their MyHydro account to view their electricity consumption or speak to BC Hydro directly at 1-800-224-9376. Please note, the CleanBC Energy Coach Service does not provide utility billing or electricity metering support. Please visit our FAQ, What does Minimum Electricity Consumption mean? for more information.
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What does Minimum Electricity Consumption mean?
Starting October 1, 2020, when a home is heated with electricity supplied by BC Hydro, the home must meet a minimum electricity consumption to be considered primarily heated by electricity. BC Hydro’s Home Renovation Rebate Program provides energy efficient upgrade rebates to customers who have high bills from heating their homes with electric heat. Homes…
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North Cowichan Electrical Service Upgrade Top-Up
The District of North Cowichan is offering a $500 top-up to CleanBC Better Homes and Home Renovation Rebate Program participants for upgrading your electrical service to 100, 200 or 400 amp service and switching from a fossil fuel (oil, natural gas, or propane) space or water heating system to an electric air source heat pump…
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North Cowichan Heat Pump Water Heater Top-Up
The District of North Cowichan is offering a $350 top-up to CleanBC Better Homes and Home Renovation Rebate Program participants that switch from a fossil fuel (oil, natural gas, or propane) water heating system to an electric heat pump water heater. This municipal offer is in addition to the heat pump rebates currently available through…
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North Cowichan Heat Pump Top-Up
The District of North Cowichan is offering a $350 top-up to CleanBC Better Homes and Home Renovation Rebate Program participants that switch from a fossil fuel (oil, natural gas, or propane) heating system to an electric air source heat-pump. This municipal offer is in addition to the heat pump rebates currently available through the CleanBC…
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How do I know if my home is substantially reconstructed?
Effective April 01, 2020, the CleanBC Better Homes and Home Renovation Rebate Program (Program) considers “substantially reconstructed” homes as new construction projects and therefore not eligible for the Program’s renovation rebates. This is in alignment with the Homeowner Protection Act’s definition of a new home and BC Housing’s definition of “substantially reconstructed”. Under the Homeowner…
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Am I eligible for a heat pump rebate if it is combined with a natural gas or propane backup?
Yes. Homeowners are eligible for a central air source heat pump rebate if it is integrated with an existing natural gas or propane furnace according to the rebate eligibility requirements for a Dual-fuel Central Heat Pump Rebate.
